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Privacy policy

This policy explains, in concrete terms, how Beauty Manager — a platform operated by Răzvan Ivan, Romania, available at https://www.beautymanager.net — processes your personal data. We do not speak about “data in general”: we say which categories we take, why, on what basis, how long they stay with us, who else may see them and what you can ask for. If you do not agree, do not create an account and do not use the services that require data.

Updated: 6 September 2026

1. Who the controller is and who it is not

For platform account data (salon or client registration, sign-in, email/phone confirmation, password reset, subscription, technical access logs, messages to platform support), the controller is Beauty Manager, represented by Răzvan Ivan. You can write to the addresses on the Contact page or by WhatsApp / SMS, not by voice call.

Each registered salon is, in principle, a separate controller for its clients’ data: bookings, records, journal notes, messages the salon sends, cover photos, companies, team and takings. Beauty Manager provides the application; the salon decides what it writes about its clients and why. If a salon asks you for data at reception or sends you a message, ask the salon, not only the platform.

When a salon uses the application to keep client records, Beauty Manager may act as a processor for those technical operations: storage, backups, display in the interface. The salon remains responsible for the legal basis towards the end client.

2. What data we collect, by category

We collect only what is needed for the platform to work and stay safe. We do not sell client lists and we do not buy third-party marketing databases to profile you.

  • Identity and contact data: first name, last name, phone, email, salon name, city, county, tax ID and company data retrieved from ANAF if you enter them.
  • Account data: password stored as a hash, role (client, employee, reception, manager, general manager, platform administrator), active/blocked status, email or phone confirmation.
  • Usage data: bookings, services, prices, durations, notes, reviews, messages and templates, journal, orders, fiscalisation status, working hours, salon photos.
  • Subscription payment data: payment customer identifiers and subscription status (trial, active, expired). Full card data is not kept by us, but by the payment processor.
  • Technical data: IP address, browser type, pages visited, time of access, chosen language, strictly necessary session and language cookies.

3. Why we process data and on what basis

Without these processing operations we cannot create the account, let you book, bill the subscription or keep the application safe. The main basis is performance of the contract (the Terms and conditions) and steps prior to contract, for example when you start registration.

We also have legal duties: keeping certain payment records, answering authority requests, complying with the GDPR and Romanian e-commerce law. For some messages (account confirmation, password reset, trial expiry warning) the basis is the contract and the legitimate interest of protecting your account.

We use legitimate interest narrowly: abuse prevention, technical logging, aggregated traffic statistics, stability improvements. We do not run behavioural advertising and we do not sell profiles.

We ask for consent where the law requires it, for example marketing messages you explicitly requested. You may withdraw it at any time, without affecting the lawfulness of earlier processing. Bookings, billing and security do not depend on marketing consent.

4. Who we may disclose data to

We do not publish your data on the internet beyond what you or the salon choose to make visible (for example salon name, city, categories and cover photos on the public page).

  • The salon where you book or have a record: it sees the data needed for the booking and the history there.
  • Technical processors: hosting, backups, email delivery, payment processing. They work only on instructions and may not use the data for their own purposes.
  • ANAF, only when you ask to retrieve a company by tax ID, limited to ANAF’s public response.
  • Public authorities, courts or investigators, if a law or binding order requires it, and only to the extent required.

5. How long we keep data

We keep data while you have an active account and for as long as needed afterwards to close the relationship, defend a right or meet a legal duty. We do not promise “instant deletion from every copy” in the same second: backups rotate on a short technical cycle.

If you delete your account in the application, your access is closed. Some records linked to bookings, payments or a salon journal may remain with the salon as controller, because they belong to that salon’s records, not only to your platform account. Subscription billing data is kept for the period required by applicable tax and accounting law.

Technical access logs are kept for a limited time, long enough to investigate an incident, not as a marketing archive.

6. Cookies and similar technologies

We use a session cookie so you stay signed in and a language cookie so we show the interface in the language you chose. These are strictly necessary. In addition, the Google Ads tag measures visits and salon sign-ups that come from ads, so we can see which ads bring salons. Google may set a measurement cookie for this. We do not sell identifiers and we do not use the data for personalised ads on other sites.

You can delete cookies in the browser. If you delete the session cookie, you will be signed out. If you delete the language cookie, you return to the default language (Romanian) until you choose again.

7. Transfers outside the country

Data is operated for www.beautymanager.net. If a technical provider (for example email delivery or payments) stores or processes in another country, we do so only with safeguards recognised by EU law: adequacy decision, standard contractual clauses or another equivalent legal measure. We do not transfer data “to anyone, anywhere” without a technical reason and protection.

8. Security

Passwords are not stored in plain text. The session is signed and time-limited. Access in the application is split by role: an employee does not see what a general manager sees, a client does not enter the salon menu, the platform administrator has a separate space.

No internet transmission is 100% secure. If you suspect your account was compromised, change the password via reset and write to us at once. We will never ask for your password by email or phone.

9. Children and vulnerable persons

The platform is not intended for children under 16 as account users. A salon may record a service for a minor (for example a child’s haircut) only through the adult who makes the booking and who is responsible for the data entered. If we learn that a minor created an account alone, we close it.

10. Your rights, in short

You have the rights of access, rectification, erasure, restriction, objection, portability, withdrawal of consent and complaint to the Romanian DPA (ANSPDCP). Details, time limits and exceptions are on the GDPR page. To exercise them, write from the Contact page, stating what you ask for and how we can identify you.

11. Changes

If we change this policy on an important point (new purposes, new recipients, radically different retention), we update the date on the page and, when the change affects you directly, we inform you in the application or on the email in the account. Continued use of the service after a published change means you have taken note of the new version. If you do not agree, you may close the account.